The Heartbeat
  • Home
  • Product
  • Integration
  • Contact Us
  • FAQ
Try it Free
Heartbeat

About Us

The Heartbeat is an AI/ML-enabled Call Analytics solution for generating highly accurate call transcripts and extracting conversation insights to improve customer experience and agent productivity.

Explore

Reach Out

BSI Business Park, H-160, Sector 63, Noida
Heartbeat
  • Home
  • Product
  • Integration
  • Contact Us
  • FAQ

Last Updated: 12-12-2023

Introduction:

Welcome to "The Heartbeat". These Terms and Conditions govern your use of our cloud-based application and services. By accessing or using "The Heartbeat", you agree to be bound by these terms.

Account Registration and Use:

  • Single Email Registration: Each email address can only be used to create one account. Duplicate account registrations with the same email address are not permitted.
  • Trial Balance and Extensions: After the exhaustion of trial balance, users may request additional balance by contacting our support team.
  • Prohibition of Resale: Reselling of accounts post-activation is strictly prohibited. Accounts are non-transferable and cannot be sold or exchanged.
  • Domain-Based Account Ownership: There can only be one primary account owner per email domain. Other accounts from the same domain can be created and managed as sub-accounts, and must be invited by the primary account holder.

User Responsibilities:

  • Compliance: Users must comply with all laws and regulations applicable to their use of "The Heartbeat".
  • Account Security: Users are responsible for maintaining the confidentiality of their account information and for all activities under their account.
  • Acceptable Use: Users must not use "The Heartbeat" for any unlawful or prohibited activities.

Intellectual Property Rights:

  • Ownership: All intellectual property rights in "The Heartbeat" and its content belong to us or our licensors. Users are granted a limited, non-exclusive license to use "The Heartbeat" under these terms.
  • Restrictions: Users must not infringe on our intellectual property rights or those of any third party in relation to their use of "The Heartbeat".

Limitation of Liability:

  • Service Use: We are not liable for any loss or damage arising from user's failure to comply with these terms or from unauthorized use of the service.
  • Availability: While we aim for constant availability, we are not liable for any service interruptions or downtime.

Termination:

We may terminate or suspend access to our service immediately, without prior notice, for any breach of these Terms and Conditions.

Amendments to Terms:

We reserve the right to amend these Terms and Conditions at any time. Users will be notified of significant changes.

Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Contact Us:

For any questions about these Terms and Conditions, please contact us at support@theheartbeat.ai

Fulfilling the Most Demanding Requirements

Operational Excellence

Operational Excellence

The capability to efficiently support the development and execution of workloads, acquire deep understanding of their functioning.

Security

Security

The capacity to ensure the protection of data, systems, and assets, leveraging cloud technologies to enhance security and maximize its benefits.

Reliability

Reliability

The capability of a workload to consistently and accurately perform its intended function within the expected parameters.

Scalable

Scalable

Enjoy the flexibility to access the desired amount of resources, and effortlessly scale up or down as per your requirements, with minimal notice.

AWS Marketplace
Get It Now →
  • Pricing
  • Integration
  • Product
  • Blogs
  • FAQ
  • Contact Us
  • Documentation
  • Privacy Policy
  • Terms of Service
  • Legal info
Heartbeat

©2022 The HeartBeat | All Rights Reserved